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Costs and conditions vary by supplier
KÖÖKone works with multiple suppliers. Therefore, shipping costs and conditions may vary based on: supplier, product category, delivery area, weight/volume and minimum order requirements.
The cost (or free shipping) is always shown before you confirm your order: in the cart and/or at checkout, based on the selected products and supplier.
In many areas and for many suppliers, shipping is free under certain conditions (e.g. minimum threshold, promotions, specific product lines).
Normally, for standard delivery (AxC) orders placed before 12:00 PM are processed with priority and delivered according to the indicated times.
Times are indicative and depend on the supplier. In case of unexpected delays, we will update you via email or in the orders area.
If your order contains products from different suppliers, you may receive separate deliveries (with different tracking numbers when available).
We recommend checking the condition of packages upon delivery and, if necessary, accepting with reservation and taking photos of the packaging to facilitate any assistance procedures.
Our customer service is available Monday to Friday, from 9:00 AM to 6:00 PM.
A single e-commerce with a wide range of Food & Beverage at the service of restaurateurs and suppliers.
For Restaurateurs
For Suppliers
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